FREQUENTLY ASKED QUESTIONS
Most items can be ordered direct from our website, for bespoke or custom requests please get in touch to discuss your requirements in more detail.
For online website orders, payment can be made using, Debit or Credit card as well as secure PayPal. Payment can also be made using Debit or Credit card by calling our office directly.
+44 (0) 1525 874858.
For custom bespoke orders, payment can also be made using PayPal invoicing online via email. Email: firstname.lastname@example.org
We hold low levels of stock, mainly only “fast moving” items. Due to the large colour varieties and material options that we offer, making parts to order is often the preferred method.
We specialise in custom, handmade interior trim & upholstery, most if not all interior trim will be made to order especially for your MG.
Seats offered in our exchange program are fully built seats ready to install in your MG. Our exchange program is based on taking in your old seats,“Like for Like” which means your frames must be identical in specification to those we supply to you and where applicable include all headrests, levers and knobs.
Only seats which are fully serviceable, free from terminal rot will be accepted for exchange. The condition and design of any existing old covers, foam or internal components does not apply.
Our manufacturing lead times can vary depending on the parts required.
The majority of the interior trim kits we manufacture are made to order specifically for your MG.
As a result, delivery times can vary from under a week to up to 8 weeks from order date; dependant upon the items ordered.
Here are examples of lead times for various items:
Panel Kits | 3 to 4 weeks.
Seat Covers | 4 to 6 weeks.
Carpet Sets | 3 to 6 weeks.
Headlining’s | 1 to 2 weeks.
Complete Trim Kits | 4 to 8 weeks.
Please check when ordering the estimated lead time for your order.
If you have a set delivery date that needs to be met please let us know and we can see if we can work this into our schedule so that your date can be met.
We don't currently have a showroom, however customers are welcome to visit our trim shop by appointment to discuss and view samples and Leathers as well as any orders that are in production at that time. We have a good range of products available to view, however we cannot guarantee every item will be available on the day of your visit, please ask if there is a particular trim item you wish to see and we will do our best for you.
We purely manufacture and supply interior trim parts.
We do not offer a trimming service.
However, we do offer after-market help and assistance in fitting these items should you, or a trimmer require it. If you do not want to fit these items yourself, we would recommend that you seek the help of a professional trimmer. We recommend you talk to a few different trimmers in your local area, It may also be worth contacting your local classic car club, and asking any members if they have any suggestions on good trimmers that they have used in the past. It is also best, where possible, to find a trimmer who has some experience with your MG
For all small items we use Royal Mail postal services. For larger parcels (over 1KG) our preferred supplier is DPD Local. For goods over 1 Meter or very heavy items we use other courier services such as Tuffnells or TNT/Fedex.
Customers are welcome to collect orders by appointment. Please notify us at the time of ordering if you would prefer to collect. Collection is from our main address:
Mirror Trim, Unit 2 ,Redhills Farm, Harlington Road, Toddington,Bedfordshire, LU5 6HF.
Returns and exchanges
Goods can be returned unused for a period of 30 days after delivery. Circumstances will dictate whether a full refund or an exchange is appropriate. Goods that have been used cannot be returned unless a warranty claim will be entered into. The cost of the return delivery is to be paid by the customer
All goods have a minimum 1 year manufacturer's warranty (unless otherwise clearly indicated). Warranty claims for faulty goods will be dealt with through us but the manufacturer will make an assessment and decide on the proper course of action. All goods should be returned packed to the same standard as when received, to avoid damage in transit, a full refund can only be given if received in perfect condition, no marks, soiling, tears, damage to metal work or any other damage that renders the product as a second: therefore charges will apply or we retain the right to return to you.
For all items made to your personal requirements, these are personal to you and we cannot sell this to another customer; therefore this is covered under our terms for Bespoke Manufacture unless faulty or we have made an error. We will not accept any returns on these items and will repair or correct under warranty any fault under the same terms and return.
Items Classified as Bespoke or Custom
All Leather Trim covers or seats or trim items even if on our website as standard options. These are classified as made to order on request. Any trim item, Leather, cloth or vinyl that differs from our advertised rage in stitch colour, panel colour or configuration. All bespoke orders require payment in full prior to manufacture.