Shipping

 

UK orders up to 2kg

Orders up to 2kg in weight are sent by standard 1st class post unless another option is available.

UK orders over 2kg
Orders over 2kg are sent by carrier using your selected delivery service if available.

Delivery Methods

Royal Mail First Class
This is a non trackable delivery service for deliveries to Mainland UK. Royal Mail "aims" to deliver the next working day (including Saturdays) of the order being dispatched (depending on location). 

Royal Mail Recorded
This is a non trackable delivery service for deliveries to Mainland UK, and Royal Mail ‘aims’ to deliver the next working day of the order being dispatched (including Saturdays & depending on location). Please note a signature is required by the receiver. 

Carrier Standard
This is a fast trackable delivery service and orders are usually sent by road. From the time of the order being dispatched, delivery is expected to take 1 to 2 days. Once your items have been collected by the carrier you will receive a tracking confirmation email provided by the carrier to your registered email address at the end of the working day. On occasions your items may incur a delay due to the amount of orders the carriers are dealing with at specific times of the year. The carrier's will keep you updated of any such delay. 

Delivery Exceptions & Information


PO Box Addresses
Unfortunately All deliveries must be signed for upon delivery, therefore we CANNOT deliver orders to PO Box addresses. If you need to contact us about the delivery of your order, please email mirrortrim@btconnect.com or call 01525 874858.


Damaged Goods & Shortage Claims
When you sign for a parcel, please inspect it carefully. If it has suffered damage in transit, you can mark the delivery note 'Parcel Damaged', before signing, or even refuse delivery in serious cases. We do of course pack our products carefully to help avoid these problems. Some deliveries involve more than one parcel - please check that all ordered products have been received before accepting delivery. Important Note: If you need to make a claim due to 'Shortages or Damaged Goods', Mirror Trim MUST be advised of this claim within the first 48 hours of delivery for your claim to be processed. Please email mirrortrim@btconnect.com or call 01525 8748585

Large Packages
Charges are calculated using the volumetric weight of a package. Some parts can be light in weight but large in volume size, therefore incur a higher delivery charge.

Exceptional Items
If your order includes items that are particularly heavy (such as Seats,Seat frames etc), there may be an additional delivery charge. In these circumstances we will contact you to advise on any additional charges.

UK Delivery Charges

  • The charges take into consideration some locations in UK where postcode sadly suffer additional postage charges due to the complexity of delivery.
  • In some cases product size such as ‘hood stick sets’ are affected and sent on a different system as these come under our ‘over size parcel / 48 Large’.
  • All the delivery charges are subject to VAT at the ruling rate.